Today looked like I would have time to sort through everything, but I ended up embroiled in a bit of a crisis. It wasn't really a crisis, but in a typical scenario for academic tech support, the people involved felt like it was a crisis. And, honestly, I really wanted them to feel like it wasn't a crisis. I'm just trying to find a way to feel like I'm on top of everything. The GTD system seems like the right thing for me. I just need to adjust my habits a little. I'm headed over to 43 Folders to get some inspiration.