The other side of this, too, for me, is to respond appropriately, to think about what someone is really saying and to say the most appropriate thing in response. Sometimes this is in a request someone has made and I have to think about whether I should take on that request and how I should take that on and when I should indicate that I can complete the request. Sometimes this is to make sure I'm heard--ironically--by responding in ways that will be heard rather than in the usual riffing I do. And sometimes, unfortunately, it's responding in ways that defend myself, that make clear that I deserve respect and consideration without responding in kind.
I've had an interesting few days as I've tried to do this, but I still have a long way to go.